Back in the pouch: returns

Bought a game through a button on this site and want to send it back? Start where you bought it: the retail partner’s order history has a return option on each order, with their own window and their own label.

We do not take parcels. There is no counter here and no bin of returned pouches; a box mailed to us has nowhere to go and no order attached to it.

What we do want to hear about is a defect: a pouch short of tiles, a misprinted letter, a zip that fails on day one. Note it in the return form so the partner logs it, and tell us at the address in the footer so we can lean on the production run.